Allowed, staff may refuse. Hoshino Resorts publishes one group rule: it does not restrict guests because of tattoos, but staff may refuse the bath if they judge other guests could feel afraid. Baths also open to non-staying guests ask you to cover tattoos.
- HOSHINOYA, KAI and RISONARE hot-spring and large baths (staying guests only)
- Tattoos are not restricted. Staff may refuse the hot-spring / large bath if they judge that other guests could feel afraid.
- OMO, BEB and the group's other hotels
- The same group rule. We found no separate tattoo wording for these brands on the group's pages.
- Baths also used by people who are not staying (day-use baths)
- Only if the tattoo can be fully covered by eight 8 × 10 cm cover stickers, and you wear the stickers or a covering.
- Pools
- You may be asked to wear a rash guard or similar swimwear. The English version adds that this is when staff think tattoos may cause other guests discomfort, and that rash guards are not provided — bring your own.
What Hoshino Resorts says
What the group's policy says
“We respect the cultural backgrounds and values of all our guests, and therefore do not restrict the use of our facilities based on tattoos.”
The group's own English version
Original Japanese: 私たちは、お客様の文化背景や価値観を尊重し、刺青・タトゥーをされているお客様の利用を制限しておりません。
“However, to ensure a comfortable environment for everyone, we may refuse access to the public bath if we believe that the presence of tattoos could cause discomfort or concern among other guests.”
The group's own English version
Original Japanese: しかし、すべてのお客様に快適にお過ごしいただけるよう、他のお客様が恐怖心を抱く可能性があると私たちが判断した場合に、大浴場のご利用をお断りすることがあります。
Group tattoo page · hoshinoresorts.com (opens in a new tab) (Japanese) · hoshinoresorts.com (opens in a new tab) (English version) · checked 22 Oct 2026
“For facilities open to non-hotel guests, guests with tattoos that can be fully covered by eight 8cm x 10cm cover-up stickers are allowed to enter, provided that they wear the cover-up stickers or appropriate coverings.”
The group's own English version
Original Japanese: 宿泊者以外の方も利用する施設は、タトゥーが8cm×10cmのカバーシール8枚で完全に覆える大きさで、カバーシールやカバーをご着用いただくことを条件に、ご利用いただけます。
“Regarding pool usage, we may ask guests with tattoos to wear a rash guard or similar swimwear to cover their tattoos if we believe it may cause discomfort to other guests.”
The group's own English version
Original Japanese: また、プールにおいては、ラッシュガードなどのご着用をお願いする場合がございます。
Group FAQ · hoshinoresorts.com (opens in a new tab) (Japanese) · hoshinoresorts.com (opens in a new tab) (English version) · checked 22 Oct 2026
“The hot-spring and large baths at HOSHINOYA, KAI and RISONARE are for staying guests only.”
Our translation
Original Japanese: 星のや、界、リゾナーレの温泉・大浴場は宿泊者専用です。
Group FAQ (Japanese) · hoshinoresorts.com (opens in a new tab) (Japanese) · checked 22 Oct 2026
What it covers — and what it doesn't
Covers
- Every Hoshino Resorts brand: the rule is on the group's own tattoo page and in its group FAQ, not on one hotel's page.
- The hot-spring and large shared baths (the Japanese tattoo page says 大浴場, “large bath”; the Japanese FAQ 温泉・大浴場, “hot spring / large bath”; the English versions “public bath”).
- Pools (rash guard) and baths also open to day visitors (eight 8 × 10 cm stickers).
Does not settle
- It is not a promise: staff may still refuse the bath. The rule does not say how they decide beyond “other guests could feel afraid”.
- It does not give a sticker size or number for the guest-only baths, because tattoos are not restricted there.
- Some of the group's hotels have no hot-spring bath on site; for them the rule decides little. Each stay below keeps its own status.
Hoshino Resorts stays in our register · 12
Each stay keeps its own status and source: a group rule says what the group allows, but a property may have no shared hot-spring bath, or publish its own wording. Go by the stay's page.
- Shared OK 12
“Check prices” links may earn us a commission. We add no fee, and it never changes a status. Disclosure
Checked stays

Hoshino Resorts KAI Akiu星野リゾート 界 秋保
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group page (linked from KAI Akiu onsen page): tattoos not restricted, but shared bath may be refused if staff judge other guests may feel fear.
Operator's group-wide rule · checked 11 Oct 2026

Risonare Atami (Hoshino Resorts)リゾナーレ熱海
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide rule (the property onsen page links to the group FAQ; no property-specific exception found). Staff may refuse the large bath if they judge other guests could feel afraid.
Operator's group-wide rule · checked 11 Oct 2026

Kai Beppu界 別府
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide rule (the property onsen page links to the group FAQ; no property-specific exception found). Staff may refuse the large bath if they judge other guests could feel afraid.
Operator's group-wide rule · checked 11 Oct 2026

KAI Sengokuhara界 仙石原
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide rule (the property onsen page links to the group FAQ; no property-specific exception found). Staff may refuse the large bath if they judge other guests could feel afraid.
Operator's group-wide rule · checked 11 Oct 2026
BEB5 Karuizawa by Hoshino Resorts星野リゾート BEB5軽井沢
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide FAQ: no restriction, but the hot spring / large shared bath may be refused if staff judge that other guests would feel fear. For facilities also used by non-staying guests (e.g. an outside day-use bath), the condition is that the tattoo is small enough to be covered by 8 stickers of 8cm x 10cm, and that they are worn.
- No shared hot-spring bath at this property
Operator's group-wide rule · checked 11 Oct 2026

HOSHINOYA Karuizawa星のや軽井沢
Shared OKIn brief: Meditation Bath (staying guests only): no cover needed · Tombo-no-yu (also open to non-guests): must fit under 8 stickers, 8×10 cm each · staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide rule (the property onsen page links to the group FAQ; no property-specific exception found). Tattoos as such are not a reason for restriction, but staff may refuse the hot-spring / large bath if they judge other guests could feel afraid. Tombo-no-yu is also open to non-staying guests: there the tattoo must be fully covered by 8x10cm cover stickers, eight at most, worn while bathing. The guest-only Meditation Bath is not under that sticker condition; the general rule above (staff may refuse) still applies.
Operator's group-wide rule · checked 11 Oct 2026
Karuizawa Hotel Bleston Court星野リゾート 軽井沢ホテルブレストンコート
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide FAQ (same text as BEB5). No large shared bath in the building.
- No shared hot-spring bath at this property
Operator's group-wide rule · checked 11 Oct 2026
HOSHINOYA Fuji星のや富士
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide FAQ (same text as BEB5). No hot-spring large shared bath in the building.
- No shared hot-spring bath at this property
Operator's group-wide rule · checked 11 Oct 2026

Hoshino Resorts KAI Kinugawa星野リゾート 界 鬼怒川
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide rule (the property onsen page links to the group FAQ; no property-specific exception found). Staff may refuse the large bath if they judge other guests could feel afraid.
Operator's group-wide rule · checked 11 Oct 2026

Hoshino Resorts KAI Tamatsukuri星野リゾート 界 玉造
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide rule (the property onsen page links to the group FAQ; no property-specific exception found). Staff may refuse the large bath if they judge other guests could feel afraid.
Operator's group-wide rule · checked 11 Oct 2026

HOSHINOYA Tokyo星のや東京
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide rule (the property onsen page links to the group FAQ; no property-specific exception found). Staff may refuse the large bath if they judge other guests could feel afraid.
Operator's group-wide rule · checked 11 Oct 2026

Hoshino Resorts Kai Unzen界 雲仙
Shared OKIn brief: Staff may refuse if other guests are uneasy. Our note: Hoshino Resorts group-wide rule (the property onsen page links to the group FAQ; no property-specific exception found). Staff may refuse the large bath if they judge other guests could feel afraid.
Operator's group-wide rule · checked 11 Oct 2026
Not part of Hoshino Resorts
- Covered OKNikko Hoshinoyado Nikko Hoshinoyado (日光 星の宿) is a different operator; this rule does not apply.
- Private onlyNasu Bettei Kai Nasu Bettei Kai (那須別邸 回) is not KAI (界) by Hoshino Resorts; this rule does not apply.
If you're refused
Staff on the day have the last word, even under a group rule. Before you book, ask the hotel directly and keep the reply. If you are turned away on the day, ask whether a private or in-room bath is available instead.
Onsen towns with these stays
Other hotel groups
We read Hoshino Resorts' own pages on 22 Oct 2026 and quote them exactly; nothing here comes from booking sites or reviews. Group rules change, and a property can apply its own: check the stay's page and ask before you book.
Never read a group rule as “every hotel is tattoo-friendly”: it says only what is quoted above. How we verify · About
