Not refused for tattoos alone. In a company notice dated 1 July 2026, Seibu Prince Hotels Worldwide says it will no longer refuse guests at the pools and bathing facilities it runs solely because they have tattoos. Use may still be partly restricted, and some facilities may be outside the change.
- Pools and bathing facilities run by Seibu Prince Hotels Worldwide (The Prince, Grand Prince, Prince Hotel and other brands)
- Not refused solely for having tattoos, from 1 July 2026 (introduced in stages). Use may be partly restricted depending on the situation.
- Some facilities the company operates
- May be outside this change. The company asks you to check with each facility before you go.
What Prince Hotels says
What the group's policy says
“At the pools and bathing facilities our company operates, out of respect for our guests' diverse cultural backgrounds and values, we will change our practice in stages from Wednesday 1 July 2026.”
Our translation
Original Japanese: 当社が運営するプールおよび温浴施設では、お客さまの多様な文化的背景や価値観を尊重する観点から、2026年7月1日(水)より順次運用を変更いたします。
“Until now we firmly refused use by guests with irezumi or tattoos; from now on, we will not refuse use solely because a guest has irezumi or tattoos.”
Our translation
Original Japanese: これまで、刺青・タトゥーのあるお客さまのご利用は固くお断りしておりましたが、今後は、刺青・タトゥーがあることのみを理由としてご利用をお断りすることはございません。
“However, so that guests can use our facilities with peace of mind, use may be partly restricted depending on the situation; thank you for understanding this in advance.”
Our translation
Original Japanese: ただし、お客さまに安心して施設をご利用いただくため、状況に応じてご利用を一部制限させていただく場合がございますので、あらかじめご了承ください。
“* Some of the facilities we operate may be outside this change; please check the details with each facility in advance.”
Our translation
Original Japanese: ※一部の運営施設につきましては、本運用変更の対象外となる場合がございますので、詳細につきましては、事前に各施設へご確認いただきますようお願いいたします。
Company notice dated 1 Jul 2026 · seibuprince.com (opens in a new tab) (Japanese) · checked 22 Oct 2026
What its hotels' own pages add
A property page can repeat, narrow or lag behind the group text. What we found on pages of the group's own hotels:
Ryuguden (Lake Ashi, Hakone)
What the property's page says
“* Use by guests with irezumi or tattoos may be partly restricted.”
Our translation
Original Japanese: ※刺青・タトゥーをされた方のご利用は一部制限させていただく場合がございます。
Property onsen page · princehotels.co.jp (opens in a new tab) (Japanese) · checked 22 Oct 2026
Takanawa Hanakohro (Tokyo) — sauna and whirlpool bath, not a hot spring
What the property's page says
“*We may refuse entry to customers with tattoos.”
Published in English
Property facilities page (its own English) · princehotels.com (opens in a new tab) (English) · checked 22 Oct 2026
What it covers — and what it doesn't
Covers
- Pools and bathing facilities (温浴施設) that Seibu Prince Hotels Worldwide operates — hot-spring baths included.
- The change is from 1 July 2026 and is “in stages”, and some facilities may be outside it — so a property's own page can say something different (see Hanakohro above).
Does not settle
- It does not list which facilities are outside the change, or what a partial restriction means. Ask the hotel before you go.
- Hotels with “Prince” in the name that Seibu Prince does not run (see below).
Prince Hotels stays in our register · 2
Each stay keeps its own status and source: a group rule says what the group allows, but a property may have no shared hot-spring bath, or publish its own wording. Go by the stay's page.
- Shared OK 1
- Says nothing 1
“Check prices” links may earn us a commission. We add no fee, and it never changes a status. Disclosure
Checked stays
Ryuguden龍宮殿
Shared OKIn brief: Staff may refuse if other guests are uneasy · intimidating or offensive designs can be refused. Our note: Hot spring and large shared bath: guests with tattoos may use them, per the inn's FAQ assistant, but the inn may refuse markedly intimidating tattoos or ones that may make other guests anxious or uncomfortable. The Seibu Prince group stopped refusing guests just for having tattoos on 1 July 2026.
Inn's FAQ assistant on its official website · checked 17 Oct 2026
Takanawa Hanakohro高輪 花香路
Says nothing- No shared hot-spring bath at this property
No tattoo rule found on the official site · checked 22 Oct 2026
Not part of Prince Hotels
- Covered OKDogo Prince Hotel Dogo Prince Hotel (道後プリンスホテル) is not on Seibu Prince's own hotel list; it publishes its own rule.
- Not allowedAtagawa Prince Hotel Atagawa Prince Hotel (熱川プリンスホテル) is not on Seibu Prince's own hotel list; it publishes its own rule.
If you're refused
Staff on the day have the last word, even under a group rule. Before you book, ask the hotel directly and keep the reply. If you are turned away on the day, ask whether a private or in-room bath is available instead.
Onsen towns with these stays
Other hotel groups
We read Prince Hotels' own pages on 22 Oct 2026 and quote them exactly; nothing here comes from booking sites or reviews. Group rules change, and a property can apply its own: check the stay's page and ask before you book.
Never read a group rule as “every hotel is tattoo-friendly”: it says only what is quoted above. How we verify · About